Privacy Policy

Last Updated: 29 January 2026

Introduction

At EpicBritishTea, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website.

Information We Collect

We may collect information about you in various ways:

  • Personal Information: When you contact us through our contact form, we may collect your name, email address, and any other information you voluntarily provide.
  • Automatically Collected Information: We automatically collect certain information about your device when you visit our website, including your IP address, browser type, operating system, access times, and pages viewed.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. For more details, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve our website
  • To respond to your inquiries and provide customer support
  • To analyze website usage and trends
  • To personalize your experience
  • To detect, prevent, and address technical issues
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and email services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access your personal information
  • The right to rectify inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the Contact section.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page.